Missing Persons Mission Statement

"In the name of Jesus Christ to seek, to connect and restore  Family relationships by tracing relatives with whom contact has been lost; and thereby to bring reunion, reconciliation and renewed hope to families."

National policy and procedures

The prime purpose of The Salvation Army's Missing Person Service is to reunite people in families who wish to find each other.
The Salvation Army reserves the right to accept or reject an application or to assign a priority to any given request based on reasonableness, feasibility and motive.

The right of privacy is recognized in that an individual's whereabouts is not divulged without his/her consent.

The restricted resources available to The Salvation Army, limitations on time and manpower, and the concern of The Salvation Army to preserve the privacy of persons in certain critical circumstances place further restraints upon the kinds of cases that can be accepted for service.

Except in unusual circumstances, The Salvation Army will not undertake a search for a missing person under the following conditions:

  • Individuals seeking friends, i.e. not family members. Cases involving debt collection, child support, or alimony.
  • Adopted children seeking their natural parent (s), or parents seeking children formerly placed for adoption.
  • Missing minors, runaway minors, i.e. under 18 years of age, or searches requested by minors.
  • Inquiries concerning an estate settlement, divorce or any other legal matter.
  • Cases involving custody disputes or "paternal kidnappings".
  • Individuals missing less than six months.
  • Genealogical Searches. 
  • Inquiry forms from The Salvation Army's Eastern Territory will not be accepted.